Archive for category social networking

What Is Web 2.0

, , , , , , , , , , , ,

No Comments

5 Cheap Ways to Market Your Business

Written by Susan LaPlante-DubePrecision Marketing Group
Posted By Natan Lustgarten - Asylum Design Group

Think you can’t afford to implement any effective marketing tactics? Think again. Here are five ways to make a splash on a shoestring budget.

Eager to expand your client base and spread the word about your products and services? Wondering if you should even bother with marketing programs if you don’t have thousands of dollars to spend?

The answer, of course, is yes. It’s financially riskier for a business not to market. And there are literally hundreds of cost-effective ideas you can use to increase your revenue. Here are five high-impact marketing approaches that don’t cost a bundle and that can work for virtually every business.

1. Talk to your clients. It’s amazing how much money businesses spend to gather market information and attract new clients when they have a wealth of opportunity and information in their existing client base. One of the best ways to increase revenue is to talk to existing customers. Ideally, this should be done by someone outside your company so clients are willing to be honest and open.

When you assess perceptions, you don’t need to talk to hundreds of individuals; simply choose 5 to ten clients and contact them to ask if they’d participate in a phone interview. Here’s how it works:

1. Send a letter asking permission to have someone contact them about your company.

2. Have the interviewer call and ask value-based questions such as:

  • What problems were you trying to solve or what challenges were you facing when you considered the services of Company ABC?
  • How important were Company ABC’s services in solving your problems or addressing your challenges?
  • What did you value most about this company’s work?
  • What other products or services do you wish they offered that could help you with other business challenges?

3. After all the interviews have been conducted, compile the information to discover trends and themes.

4. Send a thank-you letter to every client who participated. Include key lessons from the interviews and explain the specific changes you plan to make to your business based on this information.

The important part here is to use what you learn. If you don’t make changes to your business, then you’ve wasted everyone’s time. One company that recently did this tripled its business in one year-the owners learned what people wanted, how their solution made a difference, how to present it, and how to price it, and then proceeded to make changes that improved those areas.

Keys to success: The conversation with your customers is just that, a conversation. Don’t fire questions at them; instead, have the interviewer engage in a conversation and gather as much valuable data as you can. Remember, it’s not about how satisfied they are-it’s about how much they valued your product or service.

2. Creatively package your marketing campaigns. A postcard is one way to market your business. But how about putting a small box together with a fork, knife, spoon and a custom printed napkin that invites your prospect to “have lunch on us?” Think outside the box, and your marketing campaigns will have more impact.

And don’t be afraid to see what other people in other industries are doing and adapt that to your business. Think about the little details that will get attention. I once did a marketing program to the food industry that had a brochure vacuum-sealed in the same plastic used to wrap bacon. The same piece sent to technology companies used static shield envelopes. This campaign earned 96% recognition when follow-up calls were placed.

Keys to success: Set a clear objective for your marketing campaign, and identify how you’ll measure its success. Then follow up to measure the results and adjust the program if necessary.

3. Get the word out with publicity. Think you can’t do PR or publicity without employing the services of a high-priced firm? You can! Although a good firm brings tremendous contacts and experience, most small companies can do enough PR on their own to spark the public’s interest. One great resource for the media unsavvy comes from Shock PR, a Holliston, Massachusetts-based public relations firm. Their product, PR in a Box, delivers templates, tips and step-by-step instructions on how to prepare releases and pitch stories that will intrigue the media.

Keys to success: In one word, leverage. Though it does happen, don’t expect one story placement to generate thousands in revenue. Your success depends on leveraging each press release, each article and each published mention. Put it all on your Web site: Create a news page and add a What’s New area on your home page. Add it to your marketing kit and send the piece to clients, colleagues and professional organizations. Include a note in your newsletter that says ‘Recently Seen In…’ And remember: PR is more cost-effective and more credible than advertising.

4. Leverage existing relationships. Most people know at least 200 people. Do the math: If you know 200 people and they each know 200 people, that’s 40,000 potential contacts! Spend time developing relationships with the people you already know-clients, colleagues, people you meet through professional networking organizations, friends and even family.

Start by making a list of all the people you know. Next, prioritize your list into As, Bs and Cs. As are your advocates. These are the people who feel strongly about you. They’re the “cheerleaders” who would refer business to you right now. Bs could become advocates if they knew more about you, so you need to spend time with these people to educate them. Cs are those people you don’t communicate with often enough. You may keep them in the loop, but they need more time and nurturing before they’d refer any business your way. If there are any names that remain, delete them.

Keys to success: Educate, don’t sell. The key here is to build relationships. These develop over time as you create credibility and trust. To be truly effective, you must always be on the lookout for ways you can help your network. Start from the perspective of giving more than you ask, and your network will become your most valuable marketing tool.

5. Commit to e-mail marketing. Marketing through e-mail is flexible, cost-effective, easy to measure (assuming you put the right tracking in place), and high impact. It allows you to easily drive traffic to your Web site, reach a broad geographic audience and stay in frequent contact with your customers and prospects. E-mail marketing allows you to market your services and establish your expertise with your audience.

Use it for newsletters, new product announcements or to share your publicity success-the ideas are endless. But know that this flexibility and ease-of-use can cause problems. Remember, this is a marketing campaign. So be sure to think it through, develop an appropriate message, create a piece that reflects your brand, know your objectives, and make sure the information is valuable for your market, or people will quickly unsubscribe.

Keys to success: Don’t be seen as a “spammer”! Send e-mail only to those people who have given permission. When someone asks to be removed, respond immediately.


Susan LaPlante-Dube is president of Precision Marketing Group in Upton, Massachusetts, where she focuses on creating customized marketing solutions that deliver solid business results for organizations ranging from solo practitioners to Fortune 500 companies. To sign up for Susan’s “Matters of Marketing” newsletter, or to learn more, visit www.precisionmarketinggroup.com.

, , , , , , , , ,

No Comments

Getting Started With Twitter In Less Than 30 Seconds…

Given the tremendous success that Twitter is enjoying these days and because I think it’s a really neat tool for all of us to use, I wanted to give you some additional background on Twitter and explain why using it can be beneficial for you and your business. twitter

What is Twitter and what can it be used for?

Twitter is a social media tool that allows its users to interact with one another by answering the question “what are you doing right now?” in less than a 140 characters which equates to about 20 words or so.

In a relatively short period of time Twitter has created a mass following. From Celebrities to business owners through out the world, Twitter allows the immediate interaction with an engaged audience be it large or small.

Some of Twitter’s most highly followed entities are Ashton Kutcher and President Barrack Obama. The later has even announced the selection of his candidate for Vice President of the United States simultaneously via text messaging, email and Twitter.

Twitter is used nowadays by businesses from many walks of life. Many of them are twitting because it allows them the ability to inform and interact further with their current and prospective clients.

Who can join Twitter?

Anyone can join twitter and begin twitting in minutes, it is completely free. It’s also very easy to do and doesn’t take long to sign up for an account.

Why should I be following the MarketingBlog on Twitter?

Our tweets provide ongoing updates on how to improve your online marketing in a cost effective manner. When we find an interesting case study, technology or helpful anecdote that businesses and professionals can benefit from, we share it with our readers.

We tweet on a daily basis on topics that are vital for your marketing and its advancement. By connecting to @mfleischner you will be kept in the know on issues of online marketing, SEO, search marketing and a number of social media topics.

How do I get started using Twitter?
1. Go to http://Twitter.com.
2. Click the get started button.
3. Enter your name, a password and an email address.
4. Use the settings button to add a bio of yourself or add a photo.

How do I follow the Marketing Blog on Twitter?

Once you are logged in go to http://twitter.com/mfleischner and choose the follow button. It really is that simple!

, , , ,

No Comments

Freelancing In a Recession

Posted by: Natan Lustgarten
Written by: Chris Kenworthy

With the United States in a recession, being a freelancer is becoming harder and harder. You’re probably already seeing a drop in clients and an increase in late payments. You’re going to have to work even harder to find new clients, but there are a few things you can do to make things easier on yourself.

Focus on building your professional network. If you don’t already have a professional network of friends and acquaintances, stop everything you’re doing and go setup a profile at LinkedIn right now! Take the time to fill out your entire LinkedIn profile with all your skills and jobs you’ve done. Think of it as your online resume. When you’re done filling out your profile, import all of your contacts from over the years and add them as connections. Now start talking to those people you haven’t talked to in ages and start rebuilding those relationships. Let people know you’re available for freelance projects.

After you’ve reconnected with all your old friends and business acquaintances, start joining some professional groups. Start with the V7 Network LinkedIn group to leverage the existing community and relationships here! Then find other groups that match your skillset. Participate in those groups by asking questions and offering advice. Everytime you participate in a group, your name will be broadcast to all the group members furthering your exposure and your professional network.

You’ll soon see the power of LinkedIn as you meet new people and find people contacting you for jobs they need done.

Don’t stop with LinkedIn though. Other social networking sites like Twitter (follow V7 Network on Twitter) and Facebook can help you gain exposure and build your professional network. If you’re looking for local contacts, go to search.twitter.com and follow people in your area. Then reply to them and build a professional relationship with those who can help send business your way.

Think of LinkedIn, Twitter, and Facebook like personal branding. They are completely free (except for your time) and the marketing power is incredible. Stop doing things the hard way and let your friends and acquaintances work for you.

Chris Kenworthy
Marketing Manager Escalate Media

, , , , ,

No Comments